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From 1 April 2022 this website will not be updated.

  For the latest North West London health and care information, visit www.nwlondonics.nhs.uk.

Continuing Healthcare

NHS continuing healthcare is the name given to a package of continuing care which is, arranged and funded solely by the NHS, for people with ongoing healthcare needs who meet the National NHS continuing healthcare eligibility criteria.

If you are eligible, you can receive free NHS continuing healthcare in any setting, such as:

  • In your own home: services from a community nurse and personal care, such as help with bathing and dressing
  • In a care home: as well as healthcare and personal care, the NHS will pay for your care home fees, including board and accommodation.

Find out more in our frequently asked questions document.

Further information is also available from NHS England.

NW London CCG Continuing Healthcare Teams contact details can be found below.

Who is eligible for NHS continuing healthcare?

To be eligible for NHS continuing healthcare, your main or primary need for care must relate to your health.

For example, people who are eligible are likely to:

  • Have a complex medical condition such as dementia that requires a lot of care and support
  • Need highly specialised nursing support
  • Someone nearing the end of their life is also likely to be eligible if they have a condition that is rapidly getting worse and may be terminal

How is continuing healthcare assessed?

The NHS carries out assessments to determine whether a patient is eligible for continuing healthcare. This may be undertaken by NHS and social care staff who are involved in the patients care or who may have particular expertise in the patient’s condition. 
If you would like a fully-funded NHS continuing healthcare assessment for yourself, for a family member or for a person you care for, you can speak to:

  • Your social worker (if applicable)
  • A member of the clinical team involved in your care

NHS-funded nursing care

NHS funded nursing care is a weekly payment made on behalf of the residents of care homes with nursing who have been assessed as ineligible for NHS continuing healthcare but need to be in the care home with nursing so they can access nursing any time of the day or night. 

For more information about NHS funded nursing care contact the Continuing Healthcare Team on 0208 962 4888. 

Personal Healthcare Budgets

If you are eligible for NHS funded continuing healthcare, you may also wish to have a Personal Healthcare Budget. Please see this leaflet for more information. You can discuss this further with your Continuing Healthcare Team.

NWLCCG – Continuing Healthcare contact details

Brent, Harrow & Hillingdon Continuing Healthcare team


Hours of Service: Monday to Friday 09.00 to 17.00hrs

Telephone: 020 3114 7123

Brent: brentccg.chc@nhs.net

Harrow: harrowccg.chc@nhs.net

Hillingdon: hillingdonccg.chc@nhs.net


Brent, Harrow & Hillingdon Continuing Healthcare team,

NHS NWL Clinical Commissioning Group

Sudbury Primary Care Centre,

Vale Farm,

Watford Road,




Ealing and Hounslow Continuing Healthcare team


Hours of Service: Monday to Friday 09.00 to 17.00hrs

Telephone Ealing: 020 8280 8091

Telephone Hounslow: 020 8538 2404

Ealing: ealccg.chcreferrals@nhs.net  

Hounslow: hounslow.commissioning@nhs.net


Ealing & Hounslow Continuing Healthcare team,

NHS NWL Clinical Commissioning Group (Ealing Borough)

Ealing Council,

Perceval House,

14-16 Uxbridge Road,


W5 2HL


Ealing & Hounslow Continuing Healthcare team,

NHS NWL Clinical Commissioning Group (Hounslow Borough)

Hounslow House,

7 Bath Road,




Tri-borough Continuing Healthcare team

(Central London, West London and Hammersmith & Fulham boroughs)


Hours of Service: Monday to Friday 09.00 to 17.00hrs

Telephone: 020 3114 7220

Email: chc.admin@nhs.net ​


Continuing Healthcare team (Tri-borough)

North West London CCG

Western Pavillion

St Charles Hospital

W10 6DZ