General Practice

GP and patient 2.JPG

GPs look after the health of people in their local community and deal with a whole range of health problems. They also provide health education, offer advice on smoking and diet, run clinics, give vaccinations and carry out simple surgical operations.

GPs usually work in practices as part of a team, which includes nurses, healthcare assistants, practice managers, receptionists and other staff. Practices also work closely with other healthcare professionals, such as health visitors, midwives, and social services.

How to register with a GP

You can register with a GP practice of your choice, as long as you live within its catchment area and it is accepting new patients.

  • For more information on how to choose a GP, click here.
  • For general questions on GP appointments, click here.

To find you nearest GP surgery click here.

Evening and weekend apppointments

gp-nhs-were-open.pngResidents across North West London now have access to GP and practice nurse appointments from 6.30pm-8pm (6.30pm-9pm in Kensington and Chelsea, Queen's Park and Paddington), Monday to Friday and from 8am-8pm on Saturday, Sunday and Bank Holidays.

You can access these extended access appointments by calling your GP practice to book an appointment or by calling NHS 111 when your own practice is closed.

GP out of hours

If you need to get access to a GP out of surgery hours you should call your GP practice which will be able to provide you with the contact number for their out of hours service.

GP online services

GP online services will allow you to access a range of services via your computer or mobile. Once you have signed up, you will be able to:

  • book or cancel appointments online with a GP or nurse.
  • renew or order repeat prescriptions online.
  • view parts of your GP health record, including information about medication, allergies, vaccinations, previous illnesses and test results.

The service is free. Everyone who is registered with a GP can have access to their practice's online services. For more details, see NHS.UK.
 

Patient choice

If your GP refers you… you can choose

Our CCGs meet the standards for patient choice. If your GP needs to refer you to a particular service for a physical or mental health condition, in most cases you have a legal right to choose which hospital or service you go to. You can also choose where to give birth. This includes NHS and many private hospitals that provide services to the NHS. You may also choose your clinical team led by a consultant or named healthcare professional.

There are a number of places where you can access information about hospitals and services:

  • You can ask your GP about what might be the best choice for you, once you tell them what matters to you most.
  • You can compare information about hospitals, services and consultants at www.nhs.uk. This website includes information about the quality of care, waiting times, parking and travel. Simply search using the ‘Services Near You’ option available at the top of page. You can also search according to the operations and treatments that the hospitals or services offer.               

For more information on your rights around patient choice, you can visit www.nhs.uk/patientchoice, ask your GP, or read this online leaflet